Terms of Service
The Terms and Service document was last updated on April 21, 2025.
DO NOT USE THIS SERVICE FOR EMERGENCY MEDICAL NEEDS. INPROVE IS NOT INTENDED TO SERVE AS MEDICAL OR HEALTHCARE PROVIDERS.
If you are in immediate danger or experiencing a medical or mental health emergency, call 911 (in the U.S.), SAMU 192 (in Brazil), or your local emergency services. It’s crucial to get immediate help and notify the authorities.
Inprove is dedicated to developing technologies and services that empower individuals on their journey towards self-improvement. Inprove is a burnout recovery platform that offers evidence-based tools and interactive experiments to help individuals understand and address the root causes of burnout.
1. APPLICATION OF TERMS
These terms apply to any person or entity using and accessing Inprove (‘the Service’), owned and operated by Inprove Incorporated (‘we/our/us’). The information provided on our website or platform is for general informational purposes only and not to be considered as medical advice.
By using and accessing our Service, you agree to be bound by these terms.
We reserve the right to amend these terms of service. If amended, we will post the updates in your profile section of the app. It is your responsibility to regularly check for updates that may affect you. We do not individually notify you of these revisions.
If we don’t enforce a part of these Terms, it doesn’t mean we’re giving up that right. If a court finds any part of these Terms invalid or unenforceable, the rest of the Terms will still apply.
These Terms constitute the entire agreement between us and yourself regarding the service. Any previous agreements are superseded by these terms of service.
2. DEFINITIONS
Inprove: Refers to the digital wellness platform operated by Inprove, Inc., including its mobile application, website, and related services. Inprove is designed to help users identify and address the root causes of burnout through interactive, evidence-based tools and guided behavioral experiments. Inprove does not provide medical care or function as a healthcare provider.
Agents: Refers to the AI-powered conversational interfaces within the Inprove platform that engage with users to deliver personalized support, behavioral guidance, and interactive exercises. Agents respond to user inputs to facilitate learning and habit formation, but they do not offer medical advice, diagnose conditions, or provide therapeutic treatment. All outputs from Agents are for informational and self-improvement purposes only.
DMCA (Digital Millennium Copyright Act): A U.S. law that provides copyright holders with a mechanism to request the removal of infringing content from digital platforms. Inprove complies with DMCA takedown requests in accordance with applicable regulations.
Intellectual Property: Refers to all proprietary materials on the Inprove platform, including but not limited to trademarks, copyrights, patents, service marks, software, content, designs, and underlying technology. All such intellectual property is owned by Inprove or its licensors and is protected by relevant intellectual property laws.
3. THE SERVICE & USE OF AGENTS
Inprove is a digital platform designed to help individuals prevent and recover from burnout by identifying its root causes and guiding users through evidence-based strategies and interactive behavioral experiments. The service helps users uncover unhelpful psychological patterns, apply therapist-informed tools in real life, and build lasting behavior change over time.
Support is delivered through structured, personalized exercises—called experiments—which are facilitated by AI-powered conversational agents (“Agents”). These Agents interact with users to offer contextual, real-time guidance, help identify specific drivers of burnout, and walk users through solutions tailored to their needs. While Agents adapt to user input and provide educational and emotional support, they are not medical professionals and do not offer clinical diagnoses or therapeutic treatment.
Inprove is intended solely for personal self-improvement and educational purposes. It is not a substitute for professional mental health care and should not be used in place of therapy, counseling, or medical intervention.
4. ELIGIBILITY
You must be at least 18 years old to use the Inprove platform. By accessing or using the Service, you confirm that you are 18 years of age or older.
We do not knowingly allow anyone under 18 to use the platform, and we reserve the right to restrict access or terminate accounts where this requirement is not met. If you are under 18, please do not attempt to register or use the Service.
5. ACCEPTABLE USE
You agree to use Inprove solely for its intended purpose: as a personal tool for self-reflection, education, and burnout recovery. Misuse of the app, its content, or its AI-powered agents is strictly prohibited. You may not use the Service to:
a. Disrupt or interfere with the functioning of the platform using malware, automated bots, or denial-of-service attacks
b. Attempt to gain unauthorized access to any part of the platform, accounts, or infrastructure
c. Input intentionally misleading, harmful, or offensive content into agent interactions
d. Use the platform for any unlawful, abusive, defamatory, or harassing behavior
e. Attempt to reverse-engineer, extract, or repurpose the underlying technology or AI models
f. Violate the intellectual property or privacy rights of others
Inprove is intended for personal use only. Commercial use, resale, or use of the service to develop competing products is not permitted without written authorization.
We reserve the right to suspend or terminate accounts that violate these terms or that abuse the service in a way that compromises the experience for others or puts user data or system stability at risk.
Occasional updates and feature changes may occur as part of our ongoing development. By using the platform, you agree to receive these updates as necessary to maintain service quality and compliance.
6. USER ACCOUNTS
When registering for an account to access our Service, it is imperative that you provide accurate account information and ensure its ongoing accuracy. Additionally, you are responsible for maintaining the security of your account, including logging out at the end of each session. If you discover or suspect any unauthorized access or use of your account credentials, promptly notify us.
Should you permit others to use your account, you bear responsibility for their activities. We reserve the right to reclaim usernames for various reasons, including instances where businesses or individuals possess trademark rights or other legal claims to those usernames.
Inprove reserves the right to suspend or terminate your account, or restrict your access to the Platform, at any time and for any reason. This action may be taken at our sole discretion, without incurring any liability to you or any third party.
7. NON-DISPARAGEMENT
You agree not to make any defamatory or disparaging statements or comments to any third party regarding the Service, its officers, directors, employees, personnel, agents, policies, services, or products, except as required by law. This provision does not limit your ability to provide reviews or performance assessments of the Service.
8. HYPERLINKS
The inclusion of any link (including hyperlinks, buttons, downloadable documentation or referrals) within the Service is provided for your convenience. It is important to note that the presence of a link does not imply an endorsement, recommendation, or certification by us. Furthermore, the existence of a link should not be construed as suggesting any affiliation between the third-party website and Inprove.
We expressly disclaim endorsement of the content on any third-party websites. We are not responsible for the content found on linked third-party websites or third-party advertisements. Additionally, we do not make representations regarding the accuracy or content of such linked websites.
It is our policy not to knowingly link to websites that may infringe on valid and existing trademarks, service marks, copyrights, or patents. Your use of third-party websites is undertaken at your own risk and is subject to the terms and conditions of use specified by those websites.
9. COLLECTION AND USE OF PERSONAL INFORMATION
When you create an account on Inprove, we will ask you to provide personal information such as your name and email address. To better personalize your experience, we also collect optional information including your employment status, industry, and job position. All other data provided within the app—such as responses to exercises or agent interactions—is voluntarily submitted and used solely to tailor support to your specific burnout-related challenges.
We will handle all personal information we collect in accordance with our privacy policy, available at www.inproveapp.com/privacy-policy. In accordance with the California Privacy Rights Act the data that we collect and retain will be kept no longer than reasonably necessary. We will only retain your data as long as necessary to fulfill our business purposes for collection of the data. Once we fulfill this obligation, we will no longer retain your data.
We do not sell your personal data to advertisers, and we do not share information that directly identifies you (such as your name, email address or other contact information) with anyone unless you give us specific permission.
10. INTELLECTUAL PROPERTY
a. Intellectual Property Ownership
All content accessible via the Service is the intellectual property of Inprove or its licensors, safeguarded by copyright, trademark, patent, trade secret, and other relevant laws. You commit to refraining from reproducing, modifying, retransmitting, distributing, selling, exploiting, publishing, broadcasting, or circulating the content received through the Service to any third party.
b. Software and Documentation Copyright
The software and accompanying documentation available for download from the Service are copyrighted works of Inprove or its licensors. Any copy made of information obtained through the Service must include all applicable copyright notices.
c. License Grant
Inprove, as a copyright term, grants you a limited, revocable, non-transferable, and non-exclusive license. This license, subject to the terms of this Agreement, permits you to use the software, network facilities, content, and documentation on and within the Service to the extent necessary for accessing and using the Service.
d. Prohibited Activities
Activities such as modification, reverse engineering, creation of derivative works, transfer, sale, or provision of access to third parties are strictly prohibited.
11. COPYRIGHT AND DMCA
COPYRIGHT AND DMCA
Inprove respects the intellectual property rights of others and complies with the provisions of the Digital Millennium Copyright Act (DMCA) and applicable copyright laws.
We have implemented a policy to disable or terminate the accounts of users who repeatedly infringe on the copyrights of others, when appropriate.
If you are a copyright owner or an authorized agent and believe that any content available on the Inprove platform infringes upon your intellectual property rights, you may submit a DMCA notice to our designated agent. Please include all required details as outlined in our DMCA policy, which is available at:
www.inproveapp.com/intellectual-property
Upon receipt of a valid notification, we will review and, where appropriate, remove or restrict access to the allegedly infringing content in accordance with applicable law.
12. NOTICES
A notice or other communication to a party must be in writing and delivered to that party or that party’s legal representative in one of the following ways:
a. Delivered personally; or
b. Sent by email to their email address when it will be treated as received when the receipt by the recipient’s email server has been received.
13. SUSPENSION AND TERMINATION
Without prejudice to any other right or remedy available to us, if we consider that you have breached these terms of service or consider it appropriate, we reserve the right to immediately and without notice, suspend or terminate your access to Inprove, temporarily or indefinitely. Upon termination, your access will be revoked, but you may still request a copy or deletion of your personal data in accordance with our Privacy Policy.
14. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
Our website and app are not intended to serve as medical or healthcare services / providers. The information provided on our platform, including text, graphics, images, and other materials, is for informational purposes only.
The website and app may feature links to other websites or content sent by another user. These links could lead to websites or content from third parties, as well as links within banners or advertisements. It’s important to note that we do not investigate, monitor, or check these links for accuracy, adequacy, validity, reliability, availability, or completeness.
We do not provide any warranty, endorsement, guarantee, or assume responsibility for the accuracy or reliability of information offered by third-party websites linked through our site or any website or feature linked in banners or other advertising. We are not involved in or responsible for monitoring transactions between you and third-party providers of products or services.
None of the content on our website or app is meant to replace professional medical advice, diagnosis, or treatment. Always consult with your physician or another qualified healthcare provider for any questions regarding a medical condition or treatment. Never disregard professional medical advice or delay seeking it based on information read on this website.
Access to the service and the information it contains is provided ‘AS IS’ and ‘AS AVAILABLE’ without any warranty, express or implied. We do not guarantee uninterrupted or error-free access to the service. If defects are identified, we will make efforts to correct them. You expressly agree that your use of the service and reliance on its contents are at your sole risk.
You are solely and fully responsible for any damage to the service or any computer system, loss of data, or improper use or disclosure of information on the service caused by you or any person using your username or password. Inprove cannot and does not assume responsibility for any loss, damages, or liabilities arising from the failure of any telecommunications infrastructure or the internet, or for your misuse of any protected health information, advice, ideas, information, instructions, or guidelines accessed through the service.
15. GOVERNING LAW
These terms and conditions are governed by the laws of New Jersey. You agree to submit to the non-exclusive jurisdiction of the courts within New Jersey.
16. DISPUTE RESOLUTION
If a dispute arises between the parties neither party can commence any court or arbitration proceedings, except where that party seeks urgent interlocutory relief, unless it has first complied with this clause.
Disputes may arise, but not limited to, out of or in relation to your agreement to these terms and conditions or the relationship of the Parties, including without limitation, any dispute as to the existence, validity, construction, interpretation, negotiation, performance, breach, termination or enforceability of this Agreement.
a. Complaint
The complainant must serve notice in writing on the respondent of the following:
i. the nature of the dispute;
ii. the outcome the complainant desires; and
iii. the action the complainant believes will settle the dispute.
b. Endeavour to resolve dispute
Within 14 days of the receipt, by the respondent of the notice, the parties must use their best endeavours to amicably resolve any dispute, controversy or claim, whether based on contract, tort or otherwise by negotiation.
c. Mediation
If after those 14 days there are any unresolved issues, the parties will refer their dispute to a mediator nominated by the Resolution Institute, and the parties will participate in good faith in mediation under the Resolution Institute Mediation Rules.
d. Arbitration
If negotiations cannot be reached by way of mediation and one of the parties chooses to resolve the dispute through final and binding arbitration the following applies:
i. The seat of arbitration shall be New Jersey. The law governing this Arbitration Agreement shall be the substantive law that applies in the seat of the arbitration.
ii. The dispute shall be resolved by arbitration in accordance with the American Arbitration Association Rules (AAA Rules).
iii. The language of the arbitration shall be English.
iv. The number of arbitrators shall be 1.
e. Survival of this clause
This clause survives the termination of this agreement.
17. INDEMNIFICATION
You agree to indemnify, defend and hold harmless Inprove and our subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, from and against any and all liabilities, costs, expenses, damages and losses (including, without limitation, any direct, indirect, special, or consequential losses, loss of reputation and all interest, penalties and legal and other professional costs and expenses, including, without limitation, the cost of internal resources) suffered or incurred as a result of arising from or in connection with your participation in:
- Any breach or representation or warranties contained in this Agreement.
- Any actual or alleged issues related to the advice provided through Inprove
- Any violation of any Applicable Laws related to the provision of self-improvement advice, including additional expenses, or fines.
- Any claim made against you for actual or alleged infringement of a third-party’s Intellectual Property rights arising out of the content or advice provided through Inprove.
- Any claim made against you by a third party for personal injury or damage to property arising out of or in connection with the advice provided through Inprove.
- Any claim made against you by a third party arising out of or in connection with the provision of self-improvement advice, to the extent that such claim arises out of a breach, negligent performance, or failure in performance.
By participating in the application, you are deemed to have expressly accepted and agreed to comply with the terms and conditions outlined herein.